Contact us
We're proudly based in Bellingen, New South Wales, Australia.
Our business hours are 9am until 5pm, Monday to Friday, Australian Eastern Standard Time.
Our web hosting support desk is open 24 hours a day, 7 days a week, with a typical response time within one hour for support tickets and two minutes for instant chat. You can either log a ticket here, use our instant chat service (on the bottom right corner of this site) or email support@snapfrozen.com.au.
Note that sales, maintenance and billing requests are only handled during business hours.
Call us during business hours on 1300 655 722, or email us anytime using the links below. We'd love to hear from you!
Our postal address is:
PO BOX 105, Bellingen NSW 2454
Web Hosting Support
- All email issues
- cPanel assistance
- Website inaccessible
Website Maintenance
- Website changes
- Website additions
- Small bugs and other issues
Billing & Accounts
- Invoice questions
- Account cancellations
- Account level changes
Sales & General Enquiries
- New sales enquiries
- General questions and advice
- Partner enquiries
Get in Contact
Get Support
Snapfrozen works in partnership with Thirtypointfour to provide professional, world class design services. We extend a special welcome to Mark Carpenter and Thirtypointfour's customers.