Standard Features
Our hosting servers are based in Australia for maximum speed and network connectivity for Australian users. See our network for more information.
We backup daily to a separate geographic location to our hosting servers.
We provide both email and phone support.
All accounts come with the latest cPanel control panel.
Reseller accounts come with WHM/Cpanel.
All of our servers and services are monitored using the industry standard, Nagios monitoring system.
Please contact us if you'd like to receive service alerts for your hosting server.
All of our accounts come with either Fantastico or Installatron automatic installation systems.
These systems allow you to automatically install applications such as WordPress, Joomla and Gallery.
FAQ
We welcome any questions you may have regarding our hosting systems.
Is my backup space included in the account quota?
No, your backup space is separate to your account quota.
Yes, but a credit card must be used for monthly payments.
Can you help with installing scripts and other coding?
Yes, as Zend Certified PHP Engineers, we're happy to assist with installations and code snippets.
What versions of PHP/MySQL and Apache do you use?
We try to keep up to date with the latest versions. At the time of writing, this is:
PHP 5.3.10
MySQL 5.1x
Apache2.2.22
What operating system do you use?
Linux, CentOs6
If you ask nicely, and they don't compromise the server, we're happy to install required packages.
