How do I set up email on my Apple iPhone, iPad or iPod?

  1. Press the Home button and select Settings > Mail, Contacts, Calendars.
  2. Under Accounts, select Add Account...
  3. Select Other.
  4. Enter your name (which will show in the from field) and your full email address.
  5. Enter your email password and description (we recommend the full email address as your description).
  6. Press Save.
  7. Select IMAP or POP (Most users will select POP)
  8. Under Incoming Mail Server, enter mail.yourdomain.com.au as the Host Name (where yourdomain.com.au is your actual domain name).
  9. Enter the full email address as your User Name.
  10. Enter your email password and then scroll down.
  11. Enter the same information under Outgoing Mail Server, including your email address and password.
  12. Press Save.


Please note that some providers such as Telstra and Optus block connections to other outgoing mail servers. If you experience issues with sending mail, please try the following:

  1. Press the Home button and select Settings > Mail, Contacts, Calendars.
  2. Select your mail account
  3. Select Advanced, select your outgoing mail server then change the port from 25 to 26


It's also worth double checking that you have your username and password setup for your outgoing mail server as per step 11 above.

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