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Our people are amazing

With years of experience in the web and customer service industries, our team is as passionate about innovation and technology as we are about collaborating and connecting with our clients.

Crafting unique, elegant digital solutions with your particular business needs in mind is what we do best.

Whether you need customised software, a complex database, online shop, or hosting for your current site, we’ve got you covered.

Contact us for a free, no-obligation chat about the best online options for your business.

We are proud to support a number of community initiatives.

Meet the Management Team


Donovan Craig

Development Director & Founder
Donovan has over 15 years web development experience. His innovative thinking, solutions-based approach keep us at the cutting edge of development.

Mark Carpenter

Design Director
Mark has worked in the design industry for nearly 30 years and brings a wealth of design and user experience skills to Snapfrozen as our Design Director.

Wesley Scrutton

Managing Director
Wesley has recently joined the team to help manage the growth we are experiencing and also help with our strategic focus on the renewables sector.

Kendal Marsland

Operations Director
Kendal manages Snapfrozen’s projects to make sure they are kept on track and on time. She also has a passion for eco-friendly technologies and communities.

Scott Young

Business Development Manager
Scott brings with him a successful career in sales and sales management, predominantly based around high value new technologies, information or services.

Francis Beresford

Development Manager
Francis has over 15 years professional web development experience and is a ninja when it comes to back-end code and user interface design.

Meet the Development Team


Arik De Guzman

Designer & Front-end Developer
Arik is a front-end designer who knows WordPress, and our own snapCMS, inside out and is excellent with front-end development and mobile-responsive work.

Ben Mewburn

Senior Developer
Ben is a motivated professional with degrees in both environmental science and computer science – perfect for utilising in our renewable energy solutions.

Jackson Tong

Jackson is a member of our back-end development team and key to our large renewable energy custom software development projects.

Mark Sabandal

Mark is our go-to guy for API related work. His wide knowledge in PHP, Javascript, CSS, HTML and MySQL, makes him extremely versatile.

Meet the Support Team


Ben Madden

Support Manager
Ben is a highly-experienced IT technician centred around client support, who prides himself on high quality customer service, with a focus on fast response and high closure rates.

Rey Suralta

Support Technician
Rey is our hosting support guy and expert in all things automation. Rey liaises with our customers, and our hosting support team, to solve and assist web hosting related queries, super quick.

Stella Comidoy

Administration & Content
Stella is an integral part of the Snapfrozen team. She ensures all our administrative and content update tasks are taken care of with speed and precision. She is an incredibly versatile member of staff.

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